Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days after payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next working day.


Shipping Rates (United Kingdom)

We offer the following delivery options:

Standard Delivery

  • Orders £0.00 – £99.99: £6.25

  • Orders £100.00 and above: Free Delivery 

Express Delivery

  • £12.50 ((Next business day delivery where possible).)

Delivery times may vary depending on the courier and delivery location.


Estimated Delivery Times

Standard Delivery: 2–5 business days
Express Delivery: 1–2 business days

These times are estimates and may vary due to courier delays or external factors beyond our control.


Order Tracking

Once your order has been dispatched, you may receive a tracking number so you can monitor the delivery status.


Incorrect Shipping Address

Customers are responsible for providing the correct delivery address when placing an order.
We cannot be held responsible for orders delivered to an incorrect address provided by the customer.


Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery so we can investigate and resolve the issue.


Contact

For any questions about delivery or your order, please contact us:

Email: office@tcmbuildingmaintenance.com
Phone: +44 7446 291761